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CivicEngage (Municipal Websites)

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Identity

TypeSupplier
VendorCivicPlus
Website—
Owner—

Categories

Agendas & Meetings311 / Citizen CRM

Features

User-friendly, mobile-optimized website interfaceclaimed
Integrated compliance softwareclaimed
Secure, PCI-compliant online paymentsclaimed
CivicPlus Portal for resident communicationclaimed
Resident service delivery and request managementclaimed
Automated utility softwareclaimed
Social media interaction captureclaimed
Parks and recreation softwareclaimed
Codes and ordinances managementclaimed
Infrastructure and work order managementclaimed
AI-powered plan review softwareclaimed
Automated customer service toolsclaimed
Configurable layouts and content management systemclaimed
Integrations with CivicPlus Productsclaimed

Workability by Scenario

payments_isoConditional
Closed system: open added cost
CivicEngage/CivicPlus Municipal Websites accept external payment processors beyond their named partners (CardPointe, CSG Forte, Global Payments, Authorize.net, etc.), but a non-partner ISO like CorridorPay falls under 'a limited number of other external processors' that CivicPlus must approve/configure and for which additional fees may apply.
evidence· ai_research· 70%

Integrations

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In Your Leads

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Enrichment

Last EnrichedJun 23, 2026
UpdatedJun 23, 2026